The Web3 Book
Chapters / Part VI
Part VI · Applications, Evidence, and Critique

28. Use Cases and Case Studies: Finance, Art, Gaming, Identity, and the Public Sector

Chapter 28 · 22 min read ·

This chapter is the empirical heart of the book. The preceding chapters built up Web3's machinery — blockchains, tokens, smart contracts, wallets, decentralized finance — and the ideology that surrounds it. The proper test of any such project is not what its advocates promise but what actually happened when real people, in real economies, tried to use it. This chapter therefore proceeds by case study. For each major application domain — money in distressed economies, digital art, blockchain gaming, supply-chain tracking, humanitarian aid, decentralized social media, and the public sector — it asks the same three questions: What was promised? What actually happened? And what, soberly, is the verdict? The aim is neither to dismiss nor to celebrate but to weigh the evidence. The pattern that emerges is uneven: a handful of genuine, documented successes; a larger number of mixed results where a real benefit coexists with serious failure; and several outright collapses that should be remembered as cautionary tales rather than airbrushed away.

A note on method, consistent with this book's commitment to evidence over advocacy. Web3 is a field saturated with marketing, and many widely repeated figures originate from parties with a financial stake in the technology looking good. Wherever possible the figures below are drawn from peer-reviewed studies, central banks, working papers, and reputable journalism, and every figure is tagged with a date and a source. Where credible sources conflict, the conflict is flagged rather than resolved by fiat.

In plain terms

a stablecoin is a crypto token engineered to be worth exactly one dollar, so it can be used to save and to pay rather than to gamble. It moves like an email and is meant to hold its value like cash.

where a national currency is melting down, ordinary people are already using dollar-pegged tokens to protect their savings and to pay each other. This is happening now, at large scale, and it is not hype.

NFTs really did, briefly, let digital artists sell originals for real money — the Beeple sale was genuine. But much of the trading boom that followed was faked, with people selling to themselves to manufacture hype, and the bubble burst hard.

Axie Infinity briefly let poor players earn real income, which was real. But it paid them in a token whose value depended entirely on new players keeping arriving. When they stopped, the token collapsed by about 99 percent and the people who had relied on it — often the poorest — were left worse off than before.

Walmart's food-tracing pilot genuinely worked and was fast — but it ran on a private, controlled ledger and partly just replaced paper. Maersk's shipping blockchain failed and shut down, not because the code was bad, but because rival companies would not share their data on a platform run by their biggest competitor.

the UN's food agency uses a blockchain to deliver aid to refugees, and it demonstrably works — millions of people served, hundreds of millions of dollars moved, real fees saved. But it works precisely because it throws out the speculative, anonymous, "no one is in charge" parts of Web3 and keeps only the shared, tamper-resistant ledger.

several projects are trying to build social networks where you own your followers and can switch apps without starting over. They work and are growing, but they are still tiny next to Facebook or X — and tellingly, the biggest one barely uses cryptocurrency at all.

governments have run many blockchain identity and record-keeping experiments, but few have grown into something most citizens actually use, and several famous "blockchain government" stories turn out to use very little blockchain. The standards are improving; the real-world rollout is not yet there.

What the chapter covers

  1. Finance I: stablecoins, inflation, and remittances
  2. Finance II: decentralized finance and the trouble with its own metrics
  3. Art: the NFT boom, the $69 million JPEG, and the bust
  4. Gaming: Axie Infinity and the play-to-earn collapse
  5. Supply chains: Walmart's success and TradeLens's failure
  6. Humanitarian aid: the strongest "blockchain that works" case
  7. Decentralized social media: a promising idea, early days
  8. Public sector and identity: experiments without a verdict
  9. Synthesis

Terms explained in this chapter

The full chapter is in the book.

Buy the full book